Our head office and contact details

Glencore plc
Baarermattstrasse 3
CH-6340 Baar
Switzerland
Tel. +41 41 709 2000
Fax +41 41 709 3000
E-Mail info@glencore.com

Our registered office

Queensway House,
Hilgrove Street,
St Helier, Jersey,
JE1 1ES

On what stock exchanges are Glencore shares traded?

Our ordinary shares are listed on the London Stock Exchange’s main market (the London Stock Exchange or LSE), with secondary listings on the Main Board of the Stock Exchange of Hong Kong limited (the Hong Kong Stock Exchange or HKEx) and the Johannesburg Stock Exchange (JSE).

What is the stock or ticker symbol for Glencore?

  • On the London Stock Exchange: GLEN
  • On the Hong Kong Stock Exchange: 805
  • On the Johannesburg Stock Exchange: GLN
  • ISIN: JE00B4T3BW64

What is Glencore's official accounting currency?

We report all our financial statements in US dollars (USD or $).

Where can I get a copy of Glencore's latest financial results?

Go to our reports & results section or contact investors@glencore.com

How do I buy and trade Glencore shares?

You can buy and sell Glencore ordinary shares through a financial adviser or stockbroker, a bank or building society. The commission charges for buying and selling shares will vary depending on the organisation.

South African shareholders must have a share dealing account with a CSDP or broker: contact the Transfer Secretary at Computershare Investor Services (Proprietary) Limited on +27 11 370 5000 for more information.

How do I contact your Registrar?

For shareholder enquiries, such as changing your name, address, distribution payments and shareholder certificates, contact Computershare Investor Services:

Shareholder register and dividends (except Hong Kong and Johannesburg)

Computershare Investor Services (Jersey) Limited
Queensway House
Hilgrove Street
St Helier, Jersey JE1 1ES

Tel: +44 (0) 0870 707 4040
http://www.investorcentre.co.uk

Shareholder register and dividends (Hong Kong)

Computershare Hong Kong Investor Services Limited
17M Floor, Hopewell Centre
183 Queens Road East
Wanchai, Hong Kong

Tel: +852 2862 8555
http://www.computershare.com/hk/investors

Shareholder register and dividends (Johannesburg)

Computershare Investor Services (Proprietary) Limited
70 Marshall Street
Johannesburg 2001
PO Box 61051
Marshalltown 2107
South Africa

Tel: +27 11 370 5000
http://www.computershare.com

Does Glencore operate a share dealing service?

Yes, the registrars of our Jersey main register operate an online and telephone share dealing service. See How do I contact your registrars? above. 

All transactions are undertaken on an "execution only" basis. Our registrars cannot give you any investment advice on transactions, nor are they able to provide any other services under this agreement. Contact our registrars for documentation and full details. 

If you are in any doubt about what action you should take, you should consult an independent financial adviser authorised under the UK Financial Services and Markets Act 2000. 

South African shareholders must have a share dealing account with a CSDP or broker: contact the Transfer Secretary at Computershare Investor Services (Proprietary) Limited on +27 11 370 5000 for more information.

Can I buy Glencore shares in the US?

Investors cannot buy ordinary Glencore shares directly in the US.

Does Glencore have shareholder meetings?

Glencore shareholders are invited to attend our Annual General Meeting (AGM) each year. Particularly important matters that cannot wait until the next AGM are decided at Extraordinary General Meetings. You can find out more on our AGMs page

Will I receive a copy of the half-year report?

To encourage the use of electronic communications, in line with the practice of many leading companies, we do not print and distribute a half-year report. The half year results are available to download in reports & results

When will distributions be paid?

We expect to declare distributions semi-annually (with our half-year results and the preliminary full-year results). We pay them twice yearly, usually in September/October and May/June. A distribution is paid for each share, so the amount you receive depends on the number of shares you own. 

To receive the distribution, your name must be on the share register on the relevant distribution record date. If you sell your shares before the ex-distribution date or purchase them after it, you will not be entitled to that distribution.

A decision has been taken to suspend the final distribution for 2015 and the interim distribution for 2016. The previously announced interim distribution for 2015 of US$0.06 per share was paid.

How will my distributions/dividends be paid?

We declare our distribution in US dollars. Glencore shareholders on the Jersey register may elect to receive distribution payments in euros, Swiss francs, US dollars or pounds sterling. Sterling distributions can be paid by direct credit. 

To receive your distributions as a direct bank transfer on the distribution payment date, register your bank details on our registrars' website

If you are a shareholder on the Hong Kong branch register you will receive distributions in HK dollars, by cheque or direct credit. Before you can use the online facility you must register with the Investor Centre: contact the registrars on +852 2862 8555 or hkinfo@computershare.com.hk

If you are a shareholder on the Johannesburg branch register you will receive distributions in South African Rand.

Who should I contact if I have lost my distribution cheque or have found an out-of-date distribution cheque?

If you have lost a historic distribution cheque contact our registrars as soon as possible. They will arrange for the cheque to be stopped and issue a replacement. See How do I contact your registrars? above.

Who should I contact if I lose my distribution tax voucher?

If you require a replacement distribution tax voucher, inform our registrars who will arrange for a duplicate to be sent to you. There is a fee for this service. See How do I contact your registrars? above.

Can I receive documentation electronically, instead of paper copies?

 

We encourage you to sign up to get all documentation by email. As soon as we release any shareholder communication, we email registered shareholders. Register your details with Computershare to subscribe to electronic communications.

Why does Glencore offer electronic shareholder communications?

UK legislation enables all companies to communicate with their shareholders electronically, which is faster and more cost-effective.

What do I do if I want to continue to receive printed documents?

Contact our registrars to inform them of your preference. See How do I contact your registrars? above.

Who are Glencore's Registrars and what do they do?

Glencore has appointed Computershare Investor Services as its Registrar in both Jersey and Hong Kong. The Registrar manages Glencore share registers on its behalf. They are responsible for ensuring the shareholder details are recorded accurately.

How do I move my shares from the Hong Kong branch register (Hong Kong Stock Exchange) to the Jersey main register (London Stock Exchange)?

Complete the Request for Removal of Securities Hong Kong to Jersey form. Submit this form, along with the share certificate for the security to be removed (if applicable), to:

Computershare Hong Kong Investor Services Limited
17M Floor, Hopewell Centre
183 Queens Road East
Wanchai, Hong Kong

How do I move my shares from the Jersey main register (London Stock Exchange) to the Hong Kong branch register (Hong Kong Stock Exchange?)

Complete the Request for Removal Jersey to Hong Kong form. Submit this form, along with the share certificate for the security to be removed (if applicable), to:

Computershare Investor Services PLC
The Pavilions
Bridgwater Road
Bristol, BS99 6ZZ

 

How do I move my shares from the South African branch register (Johannesburg Securities Exchange) to the Jersey main register (London Stock Exchange?)

South African exchange control restrictions may affect certain shareholders’ ability to move between registers: contact your financial advisor for more information.

If it is possible, complete the Request for Removal of Securities South Africa to United Kingdom form. Submit this form, along with the share certificate for the security to be removed (if applicable), to:

Computershare Investor Services Limited
70 Marshall Street
Johannesburg South Africa

How do I remove my shares from the South African Branch Register (Johannesburg Securities Exchange) to the Hong Kong branch register (London Stock Exchange?)

Certain South African exchange control restrictions may affect certain shareholders’ ability to move between registers: contact your financial advisor in this regard.

Complete the Request for Removal of Securities South Africa to Hong Kong form. Submit this form, along with the share certificate for the security to be removed (if applicable), to: 

Computershare Investor Services Limited
70 Marshall Street
Johannesburg
South Africa

How do market participants and intermediaries register removals?

xSettle is Computershare’s web-based securities service If you have a current xSettle account, you can use it to submit instructions to move securities. Contact Computershare Investor Services, using the details below, to open an account.

Alternatively, you can use the paper removal procedure outlined above. For additional information, contact:

For additional information, please contact:
For UK intermediaries - Global Transactions Unit
Phone: +44 (0)870 702 0003 Ext.1075
Email: !ALLUKGlobalTransactionsTeam@computershare.co.uk
Fax: +44 (0)870 889 3120

For Hong Kong Intermediaries
Phone: +852 2862 8555
Email: hkinfo@computershare.com.hk
Fax: (852) 2865 0990 / 2529 6087

For SA Intermediaries - Global Transactions Unit
Phone: +27 (0)11 370 7778/5190
Email: removals@Computershare.co.za