We uphold human rights and support the sustainable, long-term development of the local communities in which we operate.
Why this matters
We bring economic benefits to the countries where we work – by employing people, buying goods and services, paying taxes and royalties, and investing in infrastructure.
Our operations can bring socio-economic benefits to our host communities. We work in partnership with stakeholders to deliver initiatives that support long-term self-sufficiency.
We are committed to building and maintaining constructive, long-standing relationships with our stakeholders, including our host communities. Dealing openly and transparently with all our stakeholders is vital for our future and maintaining our social licence to operate.
Community and human rights: our approach
Our approach is to engage with communities, create value for society, and uphold human rights.
Engaging with communities
We aim to deal openly, transparently and inclusively with our host communities, listening to and working with anyone impacted by our operations.
Engaging with stakeholders at Glencore
We undertake engagement activities on local, national, regional and international levels. These take many forms, including:
- Regular meetings and participation in multi-stakeholder discussions
- Participation in round tables with government and other industry representatives
- Holding transparent negotiations with union officials
- Regularly briefing our employees on a wide range of sustainability matters
- Hosting open days at our assets, when local people can visit our sites and meet our operational teams.
In particular, we seek to understand the needs of vulnerable groups in our host communities, including indigenous people, women, children, disabled and elderly people, and victims of conflict.
We have formal agreements at assets on or near the traditional lands of indigenous communities, for example in Australia or Canada.
Creating value for society
We aim to create value for society beyond our direct economic impacts – for example, by supporting enterprise development, and facilities such as schools, healthcare, water supplies and roads.
Creating social value
Upgrading a school in South Africa
We design community development programmes as an integral part of our community engagement.
140,000 local entrepreneurs
supported and developed as part of our community development programmes
In the DRC, we support targeted programmes to reduce illegal artisanal mining, through local co-operatives that work with local communities to generate sustainable income sources.
To measure and report on our contributions, we have developed a Socio-economic Contribution Scorecard, which focuses on the results of our investments.
We uphold the human rights of our people and our local communities – working in line with UN Universal Declaration on Human Rights, the UN Guiding Principles on Business and Human Rights, UN Global Compact, International Labour Organization (ILO) Core Conventions and the Voluntary Principles on Security and Human Rights. We have a global, which applies across the Glencore Group.
At assets in regions where there is a high risk of human rights incidents arising from the actions of security providers, we have implemented the Voluntary Principles on Security and Human Rights. We also work to:
- Engage with our host governments to raise awareness of international human rights standards and promote responsible practices
- Have clear guidelines on our engagement with public and private security providers
- Incorporate human rights standards into contractual agreements with private security providers
- Establish the tasks and responsibilities of public security officers who are present on our mining concessions and who respond and report to their own hierarchy and chain of command; and
- Provide focused Voluntary Principles training for our security employees and contractors.
Incidents relating to human rights, including complaints and grievances are reported to the Board HSEC committee, which seeks to understand the root causes and agree corrective actions.
We acknowledge the risks of modern slavery, and produce an annual report on our progress in addressing this issue: please see the.
We try to avoid resettling communities and it is a measure of last resort – but when a resettlement cannot be avoided, we are committed to following the International Finance Corporation’s resettlement guidelines - IFC Performance Standard 5 - which is international leading practice.
Highlights from our 2016 scorecard include:
of our workforce is local to countries where we operate
of our procurement is with suppliers and contractors local to countries where we operate
spent on community development programmes
people benefit from community investment activities
paid to host governments in taxes and royalties
spent on supporting local entrepreneurs
Community relations training
During 2017, we rolled out our Community Leadership Programme, to guide our people on how to work with communities and meet global standards. Its purpose is to build and enhance the social performance capabilities of our operational teams.
We encourage assets to customise the kit to their local needs.
Principles we follow
We are reviewing our approach to social development as well as developing further supporting guidance and implementation tools for our operational teams.
For Human Rights specifically, we are committed to ongoing participation in an advisory group for a multi-stakeholder initiative (government, NGOs, companies) to develop guidance for commodity companies to implement UN Guiding Principles, led by the Swiss government. Once finalised, the guidance will be promoted globally and implemented by us.