We produce oil at our assets in the central African nation of Chad. Here is how we support local people, their safety and their human rights.

What do you do in Chad?

We acquired oil reserves in Chad in July 2014. We produced nearly 2.8 million barrels of oil in the country in 2018 – mainly from the Mangara and Badila oilfields.

How are you contributing to local communities?

About 70% of roles in our Chad assets are filled by local people. In Chad, one local worker’s wage supports eight to ten people on average – and we are committed to employing locally where we can. 

How are you improving safety for workers?

Safety is our top priority. We successfully rolled our SafeOil programme in 2016 – part of our global SafeWork campaign to promote a safe working culture.

What are you doing to improve human rights?

To help protect communities, we have guidance in place that requires our private security contractors to meet the Voluntary Principles on Security and Human Rights.

These contractors must screen security guards for people with criminal records, or who have been involved in human rights breaches.

Contractors offer basic training to employees on human rights. We have also worked with Swiss NGO COGINTA to deliver training to our security staff and review security practices.

Chadian law requires oilfield operations to be protected by government security forces. This means that in addition to private contractors, two platoons from the Chad armed forces provide security for our assets. We have a formal understanding with these forces, which includes our expectation that they adhere to the Voluntary Principles.

How are you working with communities on human rights?

Our Chad assets have a grievance mechanism – so we can act on trends or causes of concern. 

Any external stakeholder can lodge a complaint or grievance, including individuals, groups or NGOs. They can raise grievances in person, by phone, or by email, letter, card or form. 

We work to resolve grievances. For example, after community complaints in 2015, we held a consultation to discuss concerns – which mostly related to armed forces’ conduct at checkpoints. 

We have also added a sealant to an access road, to act as a dust suppressant and reduce problems from dust – and will be sealing a main road in the same way. 

How are you working to improve access to water?

In Chad, almost all village communities lack water infrastructure. But we work with local communities in Chad to support access to clean water.

For example, we have supplied 25 local villages with 25 water wells and two water towers – and carried out repairs to another two existing wells.