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HR Services Partner – APAC Team Lead
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  • Full time
  • Chennai, Tamil Nādu, India
  • HR Specialists
Job ID R200001507 Closing date Never Last Updated 12/03/2026

HR Services Partner – APAC Team Lead

Global HR Operations & Payroll Services, the HR Hub

Chennai, India

We are seeking an experienced and highly motivated HR Services Partner to lead a small team (still to be hired) and oversee HR Services delivery across the APAC region. This role is responsible for operational oversight, governance, and risk management of outsourced HR services, ensuring consistent, high-quality support for employees and managers across multiple jurisdictions for the employee lifecycle and administrative tasks.

The HR Services Partner will act as the primary liaison with internal stakeholders, driving service excellence when managing the employee lifecycle. Current APAC coverage includes Singapore, China, Indonesia, India, Australia, South Korea, Japan, Vietnam, Hong Kong, Taiwan, and the Philippines (scope: 19 entities, circa 900 employees). In the future, the role may expand to other regions and provide support for AMERICAS, EMEA & LATAM.

Primary Task & Key Responsibilities:

  • Recruit and lead a team (initially planned to add 2 headcounts), provide training and plan for resourcing.
  • Prepare and manage employment contracts, amendments, terminations, and related documentation across multiple locations, ensuring compliance with global and local requirements.
  • Deliver HR administrative documents on time, in line with service level agreements (SLAs).
  • Manage end-to-end employee lifecycle processes:
    • Onboarding: coordinate with Talent Acquisition, initiate hires in Workday, schedule induction, and support IT/Office Services for logistics.
    • Offboarding: process terminations in Workday, complete documentation, and ensure access revocation.
    • Transfers: support onboarding/offboarding for intercompany moves.
  • Initiate and process all employee transactions in Workday (new hires, exits, changes) within payroll deadlines.
  • Raise and track tickets/escalations to ensure timely resolution.
  • Run and validate Workday reports (monthly/quarterly) to maintain data accuracy.
  • Collect required documents and follow up on payroll-critical activities.
  • Respond to employee and manager queries via HR service channels (email, portal, ticketing system).
  • Maintain digital personnel files and ensure Workday records are accurate; conduct regular audits.
  • Provide HR support, escalate complex issues to Regional Leads, and contribute to training and knowledge-sharing.
  • Ensure compliance with local labor laws and global standards.
  • Support implementation of global HR processes, policies, and initiatives.
  • Identify opportunities to streamline HR operations, improve Workday functionality, and enhance service delivery.

Key Relationships:

  • HR Business Partners
  • Talent Acquisition Specialists
  • Payroll Operations Partners
  • Workday Specialists
  • Regional Leads, where applicable

Desired Experience and Qualifications:

  • Minimum of 5 years’ experience in a similar HR services role, with regional or multi-country support responsibilities.
  • Strong command of English, both written and spoken.
  • Bachelor’s degree in Human Resources, Business Administration, Commerce, or a related field.
  • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
  • Experience with ticketing solutions, HRIS systems (e.g. Workday,  SucessFactors) etc.

Who we are

Glencore is one of the world’s largest global diversified natural resource companies and a major producer and marketer of more than 60 commodities that advance everyday life. Through a network of assets, customers and suppliers that spans the globe, we produce, process, recycle, source, market and distribute the commodities that support decarbonisation while meeting the energy needs of today.

With over 150,000 employees and contractors and a strong footprint in over 35 countries in both established and emerging regions for natural resources, our marketing and industrial activities are supported by a global network of more than 50 offices.

Glencore’s customers are industrial consumers, such as those in the automotive, steel, power generation, battery manufacturing and oil sectors. We also provide financing, logistics and other services to producers and consumers of commodities.

Glencore is proud to be a member of the Voluntary Principles on Security and Human Rights and the International Council on Mining and Metals. We are an active participant in the Extractive Industries Transparency Initiative.

We will support the global effort to achieve the goals of the Paris Agreement through our efforts to decarbonise our own operational footprint. We believe that we should take a holistic approach and have considered our commitment through the lens of our global industrial emissions. Against a restated 2019 baseline, we are targeting to reduce our Scope 1, 2 and 3 industrial emissions by 15% by the end of 2026, 25% by the end of 2030, 50% by the end of 2035 and we have an ambition to achieve net zero industrial emissions by the end of 2050, subject to a supportive policy environment. For more information see our 2024-2026 Climate Action Transition Plan and the About our emissions calculation and reporting section in our 2023 Annual Report, available on our website at glencore.com/publications.​

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