Training and awareness

Training on and awareness of our Compliance policies and procedures, as well as strong leadership, are critical components of our Ethics and Compliance Programme. They ensure our employees and contractors understand the behaviour expected of them and provide guidance on how they can identify and practically approach ethics and compliance dilemmas in their daily work.    

Our new joiners receive new employee compliance training and we provide mandatory ongoing training for all employees on a range of compliance risks and issues they may be confronted with in their roles. For those employees and contractors who do not have regular access to a work computer, we provide training in other ways, including induction sessions, pre-shift training and toolbox talks. In addition, Compliance facilitates awareness raising campaigns about compliance risks to educate employees on expected behaviours.  

How we train our business partners

To manage our bribery and corruption exposure associated with our business partners, we implement a range of controls and processes, including anti-corruption training, using a risk-based approach. Training is also given to third parties in accordance with Glencore's Third Party Training and Monitoring Plan. Training requirements for third parties, including the frequency of training, vary according to the third party’s risk rating and include digital training as well as in-person anti-corruption and bribery training. Where relevant to their engagement, third parties are also enrolled in market conduct digital training.

Events

Each year Group Compliance organises events or workshops that provide a valuable forum to enhance education around compliance and foster collaboration between our employees. Through these initiatives, we provide participants with a chance to interact, exchange experiences, and receive additional guidance on our Ethics and Compliance Programme. These gatherings also allow participants to discuss common challenges, successes and best practice, and share insights on the Ethics and Compliance Programme implementation in the various regions where we operate.